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Mail Policy
Limits
There is a 200 hourly email limit per domain
this limit is also applied towards mailman. If you send over this amount
in any hour most of the e-mails will bounce back with a undeliverable
error.
Many of our servers have a 60
pop checks per hour limit per domain. If you go over this you're likely
to get a wrong password error message saying login incorrect. Just wait
an hour and it will automatically unlock you. to prevent this from
happening again make sure to disable auto checking or at least set it to
something higher such as 10 minutes.
No mailing list larger than 3,000 will be allowed on
any domain.
Mailing Lists Rules
1. Anytime you're sending a
message no matter how large your e-mail list is you must throttle it. We
recommend you throttle it to at the very least sending 1 email every 6
seconds. If the mailing list software you're using does not allow you to
throttle you must switch to something else. We recommend phplist which
can be
found in your control panel
under Fantastico. If you do not throttle and you try sending let's say
500 emails the server will try sending all 500 in 1 second which is not
possible. This will cause the server load to go very high and for the
entire server to be sluggish until this process is completed. It is our
job to keep the server up and running without being sluggish. Anyone who
causes the servers load to go high will be suspended and the process
will be terminated. If you choose not to throttle you will most likely
be suspended for crashing the server.
2. Any mailing list over 800 emails is only allowed
to be sent to during off-peak times to prevent high server loads. Off
peak times qualify as all day Saturday and Sunday, and 12am - 7 am
Central Time M-F.
3. You are not allowed to mail to a mailing list you
were given or purchased. This is spamming because they never agreed to
you personally sending them mail. We do not care how you justify it.
This is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in
termination of the offending account. We take a zero tolerance stance
against sending of unsolicited e-mail.
5. Any
mailing list MUST comply with all guidelines set forth by the United
States.
These can be found at:
http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
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